Our responses have taken into account numerous perspectives, including local governmental policy and actions, information provided by global health organizations such as the World Health Organization (WHO) and the US Centers for Disease Control (CDC), corporate policies, and input from our testing partners and customers.
The Prometric Incident Management team will continue to monitor the situation around the globe and take proper future actions as needed. Please check back frequently for more updates regarding test center closings.
Test Center Actions
Candidate Safety
Candidates will be
permitted to use medical masks and gloves while they are testing. Please
note these items will be subject to visual inspection upon entry to the
test center. For a full list of permissible items please check here
Test Center Cleanliness
We have fully reviewed
all test center operations and continue to reinforce expected actions at
all test centers around the world that will mitigate the risk of spread
of the virus at these locations. These procedures include regularly
cleaning high-touch surfaces (ex. test station keyboard keys, mouse,
biometric touch chip device) and providing disposable wipes so that
common surfaces can be wiped.
Test Center Closures
Test center closures are being
evaluated on a case-by-case basis with a close eye on specific
government actions, including closing local offices, public spaces, and
university campuses, along with building closures where the test centers
are located. All test center closures will be posted on our website at www.prometric.com/closures as closure decisions are made. If you are testing in one of the below countries your test center may be impacted by COVID-19 actions. Please check the site closure page often to see the status of your test center.
- China
- Italy
- Belgium
- Poland
- Slovakia
- Bahrain
- United Arab Emirates
- Saudi Arabia
- Cyprus
- Qatar
- Kuwait
- United States
- France
Candidate Reminders
Protect Yourself!- Wash your hands frequently with an alcohol-based hand sanitizer or soap & water for at least 20 seconds.
- Cover your mouth and nose with your elbow or a tissue while coughing or sneezing
- Avoid touching your eyes, nose, or mouth with unwashed hands.
- Review the CDC's Steps To Prevent Illness
- Confirm the status of your test center by visiting www.prometric.com/closures.
- Review frequently asked candidate questions by visiting https://www.prometric.com/test-owners/frequently-asked-questions
